This program prepares students to become professional Airline Ticketing Specialists with the skills required to manage end-to-end airline reservation and ticketing operations in today’s fast-paced travel industry. Learners gain hands-on experience handling flight reservations, fare construction and rules, ticket issuance, reissues, cancellations, refunds, and baggage policies, while delivering high-quality customer service.
The course integrates AI-powered automation tools to streamline ticketing workflows, reduce errors, and improve response times. Students work with industry booking systems, pricing engines, itinerary builders, and AI assistants to efficiently manage complex travel requests and real-world scenarios.
Throughout the program, learners practice resolving schedule changes, fare differences, customer disputes, and travel disruptions while maintaining airline compliance standards. By the end of the course, students complete scenario-based ticketing simulations and are fully prepared for entry-level roles with airlines, travel agencies, corporate travel teams, and online travel platforms.