A fast-paced, hands-on program that trains students to manage travel operations, plan itineraries, navigate GDS systems, and deliver exceptional customer service using AI tools, preparing them for entry-level roles in travel agencies, corporate travel, and online platforms.
The Travel Operations & Management Program is a fast-paced, skills-focused course that prepares students for entry-level roles in travel agencies, corporate travel teams, and online travel platforms.
Students learn:
- Essential travel operations
- Airline, hotel, and tourism industry fundamentals
- GDS systems (Amadeus, Sabre, Galileo)
- Itinerary and travel planning
- Visa documentation basics
- AI tools for itinerary automation and customer service
- Travel customer service and crisis management
Learners complete a capstone travel package and gain practical skills to enter the workforce with confidence.